Massive Spectrum outage covers much of country

HARLINGEN — Spectrum internet, television and phone service continued to suffer major outages across the country Tuesday, including much of Texas.

Locally, Spectrum’s television, internet and phone service went out around 9 p.m. Sunday for many customers in the Rio Grande Valley and the outage continued late Tuesday.

There were reports of service being restored to some local accounts late Tuesday afternoon.

“ Some Spectrum customers in parts of South Texas are experiencing disruptions with their services due to recent storm damage. Most of these issues are due to the loss of commercial power. Crews are continuing to make repairs, and we hope to restore all services as soon as possible,” said Kristen Eastman, spokesperson for Charter Communications, Spectrum’s parent company.

The website Outage.Report showed a live map Tuesday afternoon showing major outages in Dallas, Houston and Austin, most of central Florida, Atlanta, Raleigh, North Carolina, Buffalo, New York, and New York City, the Chicago-Milwaukee area, Cincinnati, Los Angeles, San Francisco and Portland, Oregon.

Elsewhere, customers in smaller cities reported being without service in many if not most of the 25 states in which Spectrum operates.

Some customers, about 84 percent of them at Outage.Report, reported being with internet service. Another 10 percent reported internet, phone service and television all were down.

On Twitter, the @AskSpectrum account was fielding complaints but offered no insight into what was causing the widespread outage.

rkelley@valleystar.com